What is a Personal Secretary?
A personal secretary is a live person who always answers the phone and then follows instructions of how to respond to the caller. For example a live personal secretary can do any of the following:

• Answer the phone with a friendly customized answer phrase
• Type messages for you to receive by email, fax, or text message on your cell phone.
• The answer phrase used can be changed throughout the day. For example, different phrases for times when you are gone to lunch, gone for the day, or gone for the weekend.
• Live call patching. “One moment please, while I transfer you to . . .”. Your live personal secretary then calls you and asks if you would like to speak with the “caller” and then patches the caller to you.
• Call Screening (the live secretary can tell you who is calling before you are connected with the caller)
• Message Notification (messages can be delivered instantly)
• Q & A scripting